NHTSA Complaint #11160845 — 2006 DODGE RAM 2500

HISSING NOISE WHEN STEERING WHEEL IS TURNED. READING INFO ON THE WEB IT STATES THAT THERE WAS A DEFECT IN THE MANUFACTURING OF THE HYDRO-BOOST HOSE. I HAVE PROVIDED THE TECH BULLETIN. ALOT OF TRUCKS ARE HAVING THIS PROBLEM. CASE NUMBER: S1119000007 RELEASE DATE: 09/17/2011 SYMPTOM/VEHICLE ISSUE: POWER STEERING HONK OR HISS MAY BE HEARD DURING BRAKE APPLICATIONS. DIAGNOSIS: CUSTOMERS MAY COMPLAIN OF A NOISE (HONK - SOMETIMES COUPLED WITH A HISS DURING BRAKE APPLICATIONS) DURING LOW SPEED PARKING LOT MANEUVERS. IF YOU HAVE THIS COMPLAINT, PLEASE PERFORM THE FOLLOWING: REPAIR PROCEDURE: 1. INSPECT THE STEERING COLUMN INTERMEDIATE SHAFT BOOT IS IN POSITION AND NOT MAKING NOISE FROM RUBBING ON THE SHAFT. IF THERE IS A NOISE WHEN TURNING THE STEERING WHEEL, ADJUST THE BOOT APPROPRIATELY AND VERIFY THE NOISE IS NO LONGER PRESENT. 2. IF THE NOISE IS STILL PRESENT, PERFORM A STEERING SYSTEM BLEED PROCEDURE OUTLINED ON TECHCONNECT >SERVICE INFO>19-STEERING>PUMP>STANDARD PROCEDURE>POWER STEERING SYSTEM BLEEDING AND VERIFY THE NOISE IS NO LONGER PRESENT. 3. IF THE NOISE IS STILL PRESENT, VERIFY THAT THE PRESSURE HOSE (TO HYDRO-BOOST) INTERNAL TUNER (WHITE PLASTIC HOSE) HAS NOT BECOME DISLODGED AND POSITIONED INTO THE HYDRO-BOOST, TO DO THIS DISCONNECT THE PRESSURE HOSE FROM THE HYDRO-BOOST AND SEE IF WHITE PLASTIC TUBE IS PROTRUDING FROM THE PRESSURE HOSE. IF IT HAS, REPLACE THE HOSE*, BLEED THE SYSTEM OF AIR AND VERIFY THE NOISE IS NO LONGER PRESENT. NOTE: WHEN RETURNING THE HOSE TO THE CHRYSLER WARRANTY CENTER, PLEASE RETURN THE ENTIRE HOSE INCLUDING THE WHITE PLASTIC TUNER ELEMENT THAT HAS BECOME DISLODGED. 4. IF THE NOISE IS STILL PRESENT, REPLACE THE STEERING GEAR AND BLEED THE SYSTEM AND VERIFY THE NOISE IS NO LONGER PRESENT. IF THE GEAR CHANGE DOES NOT ELIMINATE THE NOISE, PLEASE CONTACT THE STAR CENTER. SAG2, OCT 26, 2011