NHTSA Complaint #11157327 — 2012 CHRYSLER 200 VISIBILITY/WIPER

Complaint Details

ODI Number	11157327
Vehicle	2012 CHRYSLER 200
Component	VISIBILITY/WIPER
Date of Incident	December 1, 2017
Date Filed	December 10, 2018
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DEFROST DOESN'T WORK. DEALERSHIP CALLS FOR REPLACING RADIATOR, HEATER CORE AND OIL COOLER DUE TO SLUDGE BUILD-UP/CLOGGING IN COOLANT/HEATING SYSTEM. THIS APPEARS TO BE DUE TO AN INCOMPATIBILITY BETWEEN THE COOLANT USED BY CHRYSLER AND THE CHEMICALS/OILS USED IN THE MANUFACTURE OF THE ENGINE SYSTEM. THIS IS 100% A MANUFACTURING DEFECT AND THE DEALER & MANUFACTURER ARE UNWILLING TO REPLACE. FAIRLY COMMON PROBLEM WITH THE 2012/2013 CHRYSLER 200, REGARDLESS OF ENGINE TYPE. THIS IS A SAFETY CONCERN AS THE WINDSHIELD CAN BECOME FOGGED VERY QUICKLY WHILE DRIVING UNDER THE RIGHT CONDITIONS (DAMP WEATHER) AND WITHOUT WARNING, POSING A SAFETY HAZARD. STARTED ABOUT ONE YEAR AGO.

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