NHTSA Complaint #11324071 — 2012 CHRYSLER 200

THERE WAS COLD AIR COMING OUT OF THE PASSENGER SIDE AIR VENTS. THIS WOULD TAKE A SIGNIFICANT AMOUNT OF TIME TO DEFROST THE WINDOWS. THE AIR WAS ABOUT AS COLD AS THE STATIC OUTSIDE AIR TEMPERATURE. THE DRIVERS SIDE AIR WOULD EVENTUALLY HEAT UP THE ENTIRE WINDSHIELD TO SAFELY DRIVE. HOWEVER, IF IT WAS BELOW 20F OUTSIDE THE DRIVERS SIDE HEAT WOULD NOT BE HOT ENOUGH TO KEEP THE PASSENGER SIDE WINDOW DEFOGGED. THIS POSED A LOT OF SAFETY CONCERNS CURSING ALONG THE HIGHWAY. LATER, THIS WAS DEEMED TO BE A CLOGGED/FAULTY PASSENGER SIDE HEATER-CORE WHICH HAD TO BE REPLACED. AFTER THIS WAS REPLACED THE PASSENGER SIDE AIR IS ABOUT AS HOT AS THE DRIVERS SIDE NOW. THE DEFROST TIMES ARE EQUAL ON BOTH SIDES DURING COLD STARTS AND VISIBILITY IS BACK TO NORMAL. THE MECHANIC RECOMMENDS DOING AN ANNUAL COOLING FLUSH TO PREVENT THE HEATER CORE FROM BECOMING FAULTY IN THE FUTURE. ALTHOUGH THEY SAID EVEN THAT ISN'T A GUARANTEE TO SOLVE THE ISSUE ENTIRELY. APPARENTLY THE HEATER CORE HAS A CRITICAL DESIGN ISSUE. *TR