NHTSA Complaint #11157162 — 2013 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11157162
Vehicle 2013 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 137,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY WHEN THE SUV SHUDDERED AND I HEARD SOMETHING BOUNCING DOWN THE UNDERSIDE OF THE SUV, WHICH ISSHUDDERONG EVERY BADATTHISPOINT SO I STOP SEEIF I COULD TELL WHAT THE PROBLEM WAS... INDEED I DID THERE WAS A LARGE PIECE OF MY TRANSFER CASE/ PTU MISSING I TRIED FINDING IT WITH NO LUCK .. I TRIED MOVING THE SUV OFF THE HIGHWAY BABYING IT JERKED AT 5 MPH MIND THEN AWD LIGHT FLASHED AND WENT RIGHT BACK OFF GOT OUT TO LOOK AGAIN YEAH WHOLE DRIVESHAFT HANGING DOWN.... NOW OUTSIDE MY SAFETY THANK GOD THIS HAPPENED AT LOW SPEED BUT THINK ABOUT THE VERY LARGE CHUNK OF METAL THAT SHOT OUT FROM UNDER MY SUV THANK GOD NO ONE WAS BEHIND ME THIS COULD HAVE BEEN VERY VERY BAD PLEASE LOOK INTO THIS IF YOU WOULD EMAIL ME I WILL TAKE PICS NEXT TIME I'M AROUND THE EXPLORER AND EMAIL THEM BACK ...APPROXIMATELY 45MPH WHEN PIECE CAME OFF AND 5MPH WHEN DRIVESHAFT FELL DOWN

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