NHTSA Complaint #11156804 — 2004 TOYOTA 4RUNNER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11156804
Vehicle	2004 TOYOTA 4RUNNER
Component	ENGINE
Date of Incident	October 20, 2018
Date Filed	December 7, 2018
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

HAD A MISFIRE IN #6 CYLINDER AT 155K MILES. I TOOK IT TO A DEALER AND THEY TOLD ME THAT I HAD A HEAD GASKET STARTING TO GO BAD THAT LET COOLANT INTO THAT CYLINDER AFTER I SHUT THE ENGINE OFF RESULTING IN A ROUGH COLD START. THE TECH SPECIALIST GAVE ME SOME NICE INFORMATION AND AFTER RESEARCH I LEARNED TOYOTA KNEW ABOUT THE FAULTY HEAD GASKETS IN THEIR VEHICLES AND CAME OUT WITH A NEW REDESIGNED ONE, BUT THEY NEVER TOLD CONSUMERS AND REFUSE TO FO ANYTHING ABOUT IT. NOW MY CAR IS IN THE SHOP AND QUOTED AT $3200.

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