NHTSA Complaint #11156755 — 2004 MAZDA RX-8

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING 20 MPH, THE ELECTRIC POWER STEERING FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE AN ACCURATE DESCRIPTION OF THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RACK AND PINION OR AN ELECTRICAL FAULT WITH THE POWER STEERING. THE ELECTRIC CONNECTOR WAS REMOVED, CLEANED, DIELECTRIC GREASE WAS ADDED TO THE CONNECTOR, AND THE CONNECTOR WAS RE-INSTALLED; HOWEVER, THE FAILURE RECURRED. KELLY MAZDA (1200 WYOMING AVE, SCRANTON, PA 18509, (570) 342-7831) WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.