NHTSA Complaint #11156726 — 2018 VOLKSWAGEN TIGUAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11156726
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	STRUCTURE:BODY
Date of Incident	July 15, 2018
Date Filed	December 7, 2018
Mileage	10 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I PURCHASED MY TIGUAN SE 4MOTION IN JULY 2018 AND SINCE I HAVE OWNED THE VEHICLE I HAVE HAD ISSUES WITH THE ACCELERATION AND NOISE COMING FROM THE PASSENGER SIDE B PILLAR. THE ACCELERATION FEELS LIKE A TURBO LAG FROM THE START WHERE THE GAS PEDAL IS PRESSED BUT THE VEHICLE HESITATES TO RESPOND CAUSING A SMALL "STALL". THIS HAPPENS IN BOTH DRIVE AND SPORT MODES. WHEN ACCELERATING UP-HILL THE VEHICLE HAS ISSUES WITH FINDING THE PROPER GEAR AND CONSTANTLY SEARCHES FOR A GEAR TO SETTLE ON. THE B PILLAR NOISE SOUNDS LIKE LOUD CLICKING WHEN GOING OVER BUMPS AND RUTS IN THE ROAD AND EVEN MAKES A NOISE WHEN OPENING THE DOOR TO ITS FULLEST.

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