NHTSA Complaint #11156665 — 2015 TOYOTA CAMRY

WHEN FIRST PURCHASED THE VEHICLE NOTICED A SOUND COMING FROM THE RIGHT REAR AREA WHEN TURNING INTO A DRIVEWAY OR DRIVING ON A BUMPY ROAD OR SPEED BUMP AND THOUGHT IT WOULD GO AWAY. BUT RECENTLY NOTICED THAT THE SOUND HAS BECOME LOUDER SO BROUGHT IT INTO TOSERVCO TOYOTA HONOLULU ON12/5/18. THEY DETERMINED THAT THE SOUND WAS FROM THE MOONROOF. IT HAPPENS WHEN I TURN THE STEERING WHEEL AT A CERTAIN ANGLE AND GO OVER A BUMP OR ROUGH ROAD. APPARENTLY FROM MY UNDERSTANDING, THE ROOF IS NOT PROPERLY REINFORCED IN THE FRAME. SO IT'S BASICALLY ' SHIFTING' AND THUS THE SOUND IS HEARD. REPAIRING IT IS VERY EXPENSIVE BECAUSE THE FACTORY WARRANTY HAS EXPIRED. IT ALSO INVOLVES REMOVING THE HEADLINER AND DOORS. AFTER DOING ALL OF THIS I'M WORRIED THAT MY CAR WILL NEVER BE THE SAME. WHAT IF SOMETHING ELSE GOES WRONG? I DON'T THINK IT'S A SAFETY ISSUE BUT IF OTHER VEHICLES LIKE MINE HAVE THE SAME PROBLEM SHOULDN'T IT BE CONSIDERED A MANUCTURER'S DEFECT AND SHOULDN'T BE IGNORED?