NHTSA Complaint #11156526 — 2012 BMW 528XI
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11156526 |
| Vehicle | 2012 BMW 528XI |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I FOUND THE NOISE FROM THE ENGINE AND TOOK INTO THE DEALER(PATRICK BMW) WITH TOWING. THEY FOUND OUT THAT THE TIMING CHAIN AND GUIDE WERE BROKEN INSIDE THE ENGINE. I NEED TO REPLACE THE ENGINE. BMW HAS EXTENDED A WARRANTY TO 70K MILES REGARDING THIS PROBLEMS. MY MILEAGE IS 89K. THERE ARE MANY 5 SERIES BMW HAS THESE PROBLEMS WHEN THEY REACHED BETWEEN 90K AND 100K. BMW ALREADY KNEW ABOUT THIS PROBLEMS AND HAVE EXTENDED TO 70K MILES. THEY ARE TRYING TO GIVING THE GESTURE TO THE CONSUMER BUT IT DOES NOT RESOLVE ANY PROBLEMS AT ALL IF IT DOES COVER BY 70K MILES. AGAIN THESE PROBLEMS USUALLY THE OCCURS BETWEEN 90K AND 100K MILES. BMW HAS REALIZED THIS BUT DID NOT FIX THE PROBLEMS. I AM PAYING MORE MONEY TO A LUXURY CAR BUT THEY ARE NOT QUALIFIED.
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