NHTSA Complaint #11156490 — 2010 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11156490
Vehicle 2010 FORD EDGE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

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