NHTSA Complaint #11156484 — 2012 TOYOTA HIGHLANDER HYBRID
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11156484 |
| Vehicle | 2012 TOYOTA HIGHLANDER HYBRID |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
VEHICLE POWER UNLOCKING MECHANISM IS UNRELIABLE, AND SHOWS SIGNIFICANT DEFECT IN THE UNLOCKING CAPABILITIES OF ALL BUT THE DRIVERS DOOR. AFTER SEVERAL LOCK ACTUATOR REPLACEMENTS, THE VEHICLE STILL EXHIBITS IMPROPER OPERATION. DEALERSHIP AGREES THAT THERE IS A COMMON COMPLAINT WITH THIS VEHICLE, AND IT'S LOCK OPERATION. BIGGEST ISSUE I SEE IS HAVING TO LEAVE MY CHILDREN UNATTENDED TO ENTER THE VEHICLE TO MANUALLY UNLOCK DOORS. I HAVE RESEARCHED THIS EXTENSIVELY, AND FOUND SIMILAR COMPLAINTS ONLINE, IN MANY FORUMS ETC - TOYOTA REFUSES TO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE LOCK MECHANISMS. THIS HAS BEEN AN ONGOING ISSUE FOR OVER 2 YEARS NOW, AND SHOULD BE EXAMINED FOR THE SAFETY IMPACT AT A GREATER SCALE.
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