NHTSA Complaint #11101251 — 2012 TOYOTA HIGHLANDER HYBRID STEERING

Complaint Details

ODI Number	11101251
Vehicle	2012 TOYOTA HIGHLANDER HYBRID
Component	STEERING
Date of Incident	May 18, 2018
Date Filed	June 11, 2018
Mileage	82,427 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE VEHICLE DEVELOPED A CLUNK OR KNOCK TYPE NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. IT OCCURRED AT SLOW SPEEDS SUCH AS TURNING AT AN INTERSECTION. THIS REQUIRED REPLACEMENT OF THE STEERING INTERMEDIATE SHAFT. THIS IS A KNOWN , REPORTED DEFECT ON HIGHLANDERS FROM 2008 - 2013. IT NEEDS TO BE ELEVATED TO THE LEVEL OF A RECALL.

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