NHTSA Complaint #11156065 — 2016 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11156065
Vehicle	2016 FORD FOCUS
Component	STEERING
Date of Incident	December 4, 2018
Date Filed	December 5, 2018
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

RECENTLY WHEN STARTING MY CAR I RECEIVED A "STEERING ASSISTANT FAILURE SERVICE REQUIRED WARNING" I TURNED MY CAR OFF AND RESTARTED IT AND IT WENT AWAY. THIS HAPPENED AGAIN WHEN I WENT SHOPPING AND CAME OUT TO MY PARKED CAR. THIS TIME THE WARNING WOULD NOT GO AWAY. I TRIED DISCONNECTING THE BATTERY TO DISCONNECT POWER AND IT DID NOT WORK. I WAS ABLE TO DRIVE THE CAR (WITH NO POWER STEERING) TO A DEALERSHIP. THIS APPEARS TO BE A COMMON PROBLEM IN SOME MODELS OF FORD CARS AND BELIEVE IT SHOULD BE INVESTIGATED.

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