NHTSA Complaint #11155911 — 2011 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2011 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON ATTEMPTING TO TURN THE KEY IN THE IGNITION. WOOD MOTOR COMPANY (600 US-62, HARRISON, AR 72601, (870) 741-8211) INDICATED THAT THERE WAS AN INTERNAL ELECTRICAL AND ENGINE FAILURE THAT REQUIRED DIAGNOSTIC TESTING. THE DEALER STATED THAT THE REPAIR MAY BE EXTENSIVE. THE DEALER INDICATED THAT THE TIMING CHAIN, GEAR, BELT, AND VALVES WITHIN THE ENGINE ASSEMBLY MAY NEED TO BE REPLACED. THE DEALER ALSO STATED THAT THE PISTONS HAD NOT BEEN FIRING AT THE RIGHT TIME AND THERE WAS AN INTERNAL MELTDOWN OF THE DASHBOARD AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.