NHTSA Complaint #11155882 — 2003 BMW Z4 STEERING

Complaint Details

ODI Number	11155882
Vehicle	2003 BMW Z4
Component	STEERING
Date of Incident	December 2, 2018
Date Filed	December 4, 2018
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 BMW Z4. WHILE DRIVING BETWEEN 4 TO 40 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE SAME FAILURE WAS EXPERIENCED SEVERAL YEARS AGO. AT THAT TIME, THE VEHICLE WAS TAKEN TO KELLY BMW (614-471-2277, LOCATED AT 4050 MORSE RD, COLUMBUS, OH 43230) AND REPAIRED. THE CONTACT WAS NOT INFORMED ABOUT THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE RECENT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 145,000. *TT CONSUMER STATED DEALER AND MANUFACTURE MADE AWARE OF RECENT FAILURE. 01/03/19. DEALER MADE REPAIRS AT CONSUMERS COST 1/11/19. EPS STEERING COLUMN WAS REPLACED. *JB

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