NHTSA Complaint #11496799 — 2003 BMW Z4

DRIVERS DOOR WOULD NOT OPEN. Couldn't get out of the car. Had to get assistance to get out of car.. Had car towed to BMW dealership.. The spent hours trying to get door open. They had to go down through the convertible top to remove the drivers seat in order to get panel off to remove parts to get door to open. This is major safety hazard which should be addressed. See what was repaired below.. MECH MECHANICAL LABOR 22642 COXW 1320.00 1320.00 1 51-21-7-202-143 SYSTEM LATCH, LEFT:512011 241.92 241.92 241.92 1 51-21-7-197-313 CARRIER, OUTSIDE DOOR HANDLE:H51210 202.32 202.32 202.32 12 51-41-8-224-768 CLIP WITH WASHER, NATUR:889520 1.08 1.08 12.96 1 51-48-7-016-655 SOUND INSULATION, DOOR LEFT:H51480 57.68 57.68 57.68 36204 LEFT DOOR LOCK ACTUATOR & OUTSIDE DOOR HANDLE CARRIER FAULTY. 5.50 VERIFY COMPLAINT,FOUND DOOR LOCK ACTUATOR FAULTY & OUTSIDE DOOR HANDLE CARRIER FAULTY,TIME SPENT TO UNLOCK DOOR, R&R DOOR LOCK ACTUATOR & OUTSIDE DOOR HANDLE CARRIER.FUNCTION Total cost of repair - 1877.36