NHTSA Complaint #11155710 — 2019 RAM 1500

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB