NHTSA Complaint #11155697 — 2005 TOYOTA SEQUOIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11155697
Vehicle	2005 TOYOTA SEQUOIA
Component	ENGINE
Date of Incident	November 19, 2018
Date Filed	December 3, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

ENGINE KNOCKING SOUND OR TICKLING NOISE.I WENT TO THE DEALER TO DIAGNOSIS WHAT IS WRONG, BUT THEY CANNOT FIGURE OUT. THE DEALERSHIP RECOMMENDED TO REPLACE THE WHOLE ENGINE QUOTING $9,800 FOR PARTS AND LABOR. THE VEHICLE HAS ONLY 52,000 MILES ON IT, IT SHOULD NOT BE HAVING THIS PROBLEM. THE CAR IS NOT WORTH THAT MUCH, AS I WOULD BE SPENDING ON IT. LOOKING ONLINE THERE ARE OTHERS WITH THE SAME PROBLEM AND SOME HAVE SAID TOYOTA HAS REPLACED THEIR ENGINE. I CONTACTED THE EXECUTIVE OFFICE AND THEY DENIED ANY ASSISTANCE, SEEMS LIKE THEY DO NOT WANT TO STAND BEHIND THEIR CUSTOMERS WHEN PROBLEMS ARISE UNTIL IT BECOMES A BIGGER ISSUE. I AM JUST LETTING YOU GUYS KNOW OF THIS PROBLEM, I AM NOT SURE IF YOU CAN DO ANYTHING, BUT I WANT TO INVOLVE MEDIA AND OTHERS WITH THIS PROBLEM. IT IS NOT FAIR TO SPEND SO MUCH MONEY ON A CAR JUST FOR THE ENGINE TO GO OUT AT 52,000 MILES. THERE HAS TO BE SOME KIND OF MANUFACURE DEFECT.

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