NHTSA Complaint #11550200 — 2005 TOYOTA SEQUOIA

The contact owned a 2005 Toyota Sequoia. The contact stated that the vehicle had been taken to the dealer on August 7th, 2023, where a protective chemical coating was sprayed on the sub frame. The contact stated that after driving, he noticed that power steering fluid was leaking from the vehicle. There were no warning lights illuminated. The contact’s brother who is an independent mechanic, informed him about the source of the leak and noticed there was rust on the puncher frame. The vehicle was towed to the same local dealer, where it was placed on the lift, and it was diagnosed that the frame had rusted and was damaged beyond repair. The mechanic was able to peel and remove rust while using a screwdriver. The manufacturer was not contacted. The failure mileage was approximately 198,000.