NHTSA Complaint #11155363 — 2008 FORD ESCAPE

WAS DRIVING VEHICLE IN CITY, SUDDENLY LOST POWER STEERING, NEARLY WRECKING. I GOT CAR TO MECHANIC, HE SAID THE STEERING SHAFT TORQUE SENSOR WAS BAD. HE ALSO STATED THAT THERE WAS A RECALL FROM FORD FOR THIS. I CALLED FORD BECAUSE THE YEAR AND MODEL DID MATCH THE RECALL. #14S05. I WAS TOLD BY FORD THAT THIS VEHICLE WAS NOT COVERED. I RELUCTANTLY PAID OUT OF POCKET TO REPAIR BECAUSE THIS WAS DANGEROUS. I DO FIND IT COINCIDENTAL THAT THERE WAS A RECALL FOR THIS SAME EXACT THING ON THIS VEHICLE, BUT WAS TOLD THIS ONE WAS NOT COVERED ANY HELP WOULD BE APPRECIATED, THIS IS AN UNSAFE CONDITION.