NHTSA Complaint #11154911 — 2011 NISSAN ROGUE

AT AROUND 92,000 MILES (EXACTLY A MONTH AFTER MY 90,000 MILE SERVICE AT A NISSAN DEALERSHIP) ON 11/15/2018, THE TRANSMISSION FAILED ON AN EXIT RAMP OF I-40 AT LEBANON, TN. THE CAR WOULD LURCH AND GO FORWARD SO I WAS ABLE TO GET OFF THE EXIT RAMP AND INTO A PARKING LOT. AAA TOWED CAR TO NISSAN COOKEVILLE WHERE THEY SAID A LOW PUMP PRESSURE CAUSED THE TRANSMISSION TO FAIL. THEY REPLACED THIS TRANSMISSION WITH A REBUILT TRANSMISSION AND I WAS ABLE TO DRIVE THE 150 MILES BACK HOME. ON 11/29/2018, WHILE SITTING AT A RED LIGHT AFTER PULLING OFF I-140 IN ALCOA, TN, I PRESSED THE ACCELERATOR AND MY CAR WOULD NOT GO. I WAS SITTING IN THE MIDDLE LANE AT 5:30PM ON A DARK, RAINY THURSDAY NIGHT. I HAD TO CALL 911. IT TOOK A POLICE OFFICER 10 TO 15 MINUTES TO GET THERE. THE AREA WHERE I WAS IS RIGHT OFF I-140 EXIT RAMP. I ENDED UP BACKING TRAFFIC UP ON AN INTERSTATE BECAUSE MY CAR WOULD NOT GO. THANKFULLY, NO ONE WRECKED INTO ME. SINCE I COULD NOT TOW MY CAR 150 MILES BACK TO COOKEVILLE, I TOOK IT TO THE ALCOA DEALERSHIP. WHERE I WAS TOLD THEY WOULD NOT HONOR THE REPLACED TRANSMISSION FROM THE COOKEVILLE NISSAN DEALERSHIP. SO, I AM OUT OVER $4,000, HAVE NO TRANSPORTATION, AND HAVE NO INCOME TO BUY A REPLACEMENT VEHICLE BECAUSE OF THE $4,000 I SPENT 2 WEEKS AGO ON ANOTHER TRANSMISSION. I AM TERRIFIED OF CVT TRANSMISSIONS. I AM SICKENED THAT I HAVE NO RESOURCES TO HELP ME AT LEAST FIGHT THE $4,000 FOR THE TRANSMISSION THAT FAILED 2 WEEKS AFTER BEING PUT IN MY CAR. THIS CAR IS INCREDIBLY DANGEROUS TO DRIVE, AS EVIDENCED BY THE FACT THAT I WAS BLOCKING TRAFFIC IN A MAJOR INTERSECTION, IN THE RAIN, AT NIGHT, DURING HEAVY TRAFFIC. I DO NOT HAVE THE DOCUMENTATION WITH ME AS IT IS WITH MY CAR AT THE ALCOA DEALERSHIP, BUT I WILL BE WILLING TO PROVIDE ONCE I AM ABLE TO GET TO MY CAR.