NHTSA Complaint #11154446 — 2013 BUICK ENCORE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11154446
Vehicle	2013 BUICK ENCORE
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2018
Date Filed	November 28, 2018
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

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