NHTSA Complaint #10643038 — 2013 BUICK ENCORE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10643038
Vehicle	2013 BUICK ENCORE
Component	ELECTRICAL SYSTEM
Date of Incident	September 25, 2013
Date Filed	October 7, 2014
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

**NO ACCIDENT** SINCE THE PURCHASE DATE OF MY CAR I HAVE HAD TROUBLE SLIDING THE KEY INTO THE IGNITION. IT NORMALLY TAKES AT LEAST A FEW ATTEMPTS AND CAN REQUIRE SOME LIGHT FORCE TO INSERT THE KEY. AFTER SEVERAL ATTEMPTS TO RESOLVE THE ISSUE, MY LOCAL BUICK DEALERSHIP WILL BE REPLACING THE IGNITION DURING MY APPOINTMENT THIS WEEK. AS WELL, THE LAST TIME I WAS AT THE DEALER, ANOTHER CUSTOMER HAD THE SAME COMPLAINT WITH THE BUICK ENCORE. I AM REPORTING THIS ISSUE SIMPLE OUT OF CONCERN DUE TO ALL OF THE IGNITION ISSUES GM HAS RECENTLY HAD. AS THIS IS ANOTHER POTENTIAL ISSUE I STRONGLY FEEL IT SHOULD BE RESEARCHED. THANK YOU! *TR

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