NHTSA Complaint #11154237 — 2004 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 25 MPH, THE REAR DRIVER'S SIDE POWER SLIDING DOOR OPENED INADVERTENTLY AND FAILED TO LATCH AFTER SEVERAL ATTEMPTS. UPON ATTEMPTING TO CLOSE THE DOOR, AN ALARM SOUNDED. THE CONTACT PULLED THE VEHICLE OVER AND WAS ABLE TO LATCH THE POWER SLIDING DOOR AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE MANUAL POWER SLIDING DOOR MECHANISM ON THE DASHBOARD REMAINED INOPERATIVE. THE CONTACT RE-ENTERED THE VEHICLE AND THE FAILURE RECURRED. SOUTHTOWNE AUTO MALL (10770 AUTO MALL DRIVE, SANDY, UTAH 84070, (866) 957-1679) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE COULD NOT BE SERVICED UNTIL ONE WEEK FROM THE DATE OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.