NHTSA Complaint #10207777 — 2004 HONDA ODYSSEY

MY DAUGHTER AND I BOTH OPENED HER DOOR AT THE SAME TIME (SHE WITH THE HANDLE AND I WITH THE BUTTON ON THE KEY). THE DOOR OPENED JUST A LITTLE AND THEN STOPPED. I ASKED HER TO OPEN THE DOOR AND SHE SAID, "NO, YOU OPEN IT." SHE BEGAN TO GET IN THE CAR (THROUGH THE SMALL OPENING IN THE DOOR) AND I PRESSED THE BUTTON. THE DOOR CLOSED ON HER - IT DID NOT STOP. IT PUSHED HARD ENOUGH AGAINST HER TO CAUSE A HUGE MARK ON HER ARM. IT IS COMPLETELY BLACK AND BLUE AND SHE SCREAMED OUT AND CRIED LOUDLY FROM THE PAIN. THE DOOR AFTER CLOSING ON HER REOPENED. IT SHOULD HAVE NEVER CLOSED ON HER. THE SENSOR SHOULD HAVE CAUGHT IT. - WE TOOK PICTURES OF HER ARM IF YOU NEED THEM. I HAVE ALSO BEEN CAUGHT IN THE DOOR A COUPLE TIMES (TWICE) WHEN I WAS BUCKLING MY KIDS IN AND ACCIDENTALLY PRESSED THE BUTTON. THE DOOR DIDN'T STOP EVEN THOUGH I WAS IN THE DOORWAY. I LOOKED ONLINE TO SUBMIT A COMPLAINT TO HONDA, BUT THEY DON'T HAVE A WAY TO DO IT ONLINE. I HAVE NOT YET COMPLAINED DIRECTLY TO THEM. LET ME KNOW IF I SHOULD. *TR