NHTSA Complaint #11154190 — 2012 CHEVROLET CRUZE

2012 CHEVROLET CRUZE LS WITH 51,000 MILES. EVENT OCCURRED NOV. 25, 2018. WITHOUT PRIOR SYMPTOMS, THE CAR BEGAN TO JERK WHILE DRIVING FORWARD AT CITY SPEEDS. MADE IT TO DESTINATION A SHORT DISTANCE AWAY. CHECK ENGINE LIGHT CAME ON. ATTEMPTED TO MOVE CAR, AND THE REVERSE GEAR WOULD NOT ENGAGE. DROVE (LIMPED) THE CAR IN D TO A LOCAL AUTOZONE TO HAVE THE TROUBLE CODE READ. P0700 TCM ISSUE. STILL NO REVERSE. UPON LEAVING, NOSED OUT ON BUSY 5 LANE THOROUGHFARE AND THE CAR NO LONGER WOULD GO FORWARD AS THE TRANSMISSION HAD DISENGAGED. COULD HAVE BEEN DISASTROUS IF THIS OCCURRED IN THE MIDDLE OF THE BUSY ROAD. PUSHED THE CAR BACK TO THE AUTOZONE LOT. NOV 26, 2018 CALLED GM AND OPENED A CASE BUT WAS TOLD THERE ARE NO RECALLS AND WE ARE OUT OF WARRANTY, MUST HAVE A CERTIFIED GM SHOP ASSESS THE ISSUE AT OUR COST. NOV 27, 2018 TOWED TO LOCAL GM DEALER WHERE CAR WAS PURCHASED FOR EVALUATION. COMPLAINT:THIS CAR IS OUT OF WARRANTY ON TIME ONLY. IT HAS A SEALED TRANNY AND THE FIRST RECOMMENDED FLUID CHANGE IS 97,500 MILES. OBVIOUSLY DRIVEN CAREFULLY AND DAILY WITHOUT NEGLECT FOR ONLY 51,000 MILES. SHOULD NOT HAVE MAJOR UN-WARRANTIED TRANSMISSION ISSUES. RESEARCHED THIS CONDITION ON FORUMS ETC. THERE ARE ENOUGH INSTANCES WITH VERY SIMILAR OR SAME SYMPTOMS THAT GM KNOWS OF THIS AND SHOULD MAKE IT GOOD.