NHTSA Complaint #11153943 — 2013 VOLKSWAGEN GTI POWER TRAIN

Complaint Details

ODI Number	11153943
Vehicle	2013 VOLKSWAGEN GTI
Component	POWER TRAIN
Date of Incident	June 28, 2016
Date Filed	November 26, 2018
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED INTO NEUTRAL AND COMMUNICATION WAS LOST WITH THE GEAR BOX. ALSO, THE RPMS INCREASED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, SHUT OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (910-867-7000, LOCATED AT 3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE COMPUTER SYSTEM WAS NOT REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

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