NHTSA Complaint #11153762 — 2012 KIA OPTIMA

MY 2012 OPTIMA POPS AND MAKES A CLICKING NOISE WHEN TURNING AND IS HARDER TO TURN THEM NORMAL AND RATTLES OVER BUMPS. BASED OFF MY RESEARCH ONLINE IT'S A BAD CHEAP PLASTIC STEERING COUPLER. THERE ARE NUMEROUS COMPLAINTS ONLINE AS WELL AS YOUTUBE VIDEOS ADDRESSING THIS SAFETY ISSUE. I BELIEVE IT IS THE SAME PROBLEM THAT THE SOUL GOT RECALLED FOR. HERE IS JUST ONE LINK OF MANY VIDEOS I FOUND ON GOOGLE. HTTPS://YOUTU.BE/BMMVJLF2ZRO PLEASE GET THIS ISSUE RESOLVED FOR THE PEOPLE THAT CAN'T AFFORD THE $600 THE DEALERSHIP CHARGES TO REPLACE IT WHEN IT SHOULDN'T BE AN ISSUE. THIS SHOULD NOT BE A WEAR AND TEAR PIECE OF EQUIPMENT. I HOPE KIA CAN FIX THIS IN THE FUTURE AND FIX THE CARS OUT THERE THAT HAVE FAULTY STEERING WITH A CHEAP PIECE OF PLASTIC, IT'S TO DANGEROUS TO CUT CORNERS WHEN IT COMES TO THE STEERING OF A MOTOR VEHICLE AND FROM WHAT I'VE SEEN IT'S A BIG PROBLEM WITH A LOT OF THERE PRODUCTS. PLEASE RECALL SO THEY CAN CORRECT THIS TO PREVENT FUTURE ACCIDENTS AND MAYBE SO THEY CHANGE THIS FOR THERE FUTURE VEHICLES. IT CLICKS WHILE MOVING AND STATIONARY AND SOMETIMES IS HARDER TO TURN THEN OTHERS WHICH IS NOT SAFE BECAUSE YOU NEVER KNOW HOW HARD YOU HAVE TO JERK THE WHEEL OR NOT.