NHTSA Complaint #11153703 — 2017 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11153703
Vehicle 2017 CHEVROLET MALIBU
Component ENGINE
Date of Incident
Date Filed
Mileage 18,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I PURCHASED MY VEHICLE IN SEPTEMBER 2017 AND AT THE BEGINNING OF JUNE 2018, THE CHECK ENGINE LIGHT WOULD TURN ON AND I'D GET A MESSAGE READING "ENGINE POWER REDUCED". THE TURBO WOULD BE SHUT OFF. I TOOK IT BACK AND FORTH TO THE DEALERSHIP ABOUT 5 TIMES BEFORE THEY FINALLY REPLACED THE TURBO VALVE. NOTHING HAPPENED AND ALL WAS FINE UNTIL THE BEGINNING OF OCTOBER WHEN IT HAPPENED AGAIN. MY PARTNER AND I TOOK THE CAR TO ANOTHER DEALERSHIP AND THEY SAID THAT IT WAS A COMPUTER CODE RESET ISSUE. THEY SAID THEY RESET IT AND IT SHOULD BE FINE. WITHIN ONE WEEK, IT WAS BACK ON. I DON'T KNOW WHAT TO DO AT THIS POINT SINCE EACH TIME I TAKE IT IN, THE SERVICE DEPARTMENT SEES THE ISSUE BUT THEY CONTINUALLY SAY NOTHING IS WRONG WITH THE VEHICLE. THE LIGHT COMES ON BOTH WHILE IN MOTION AND STATIONARY, IN MY GARAGE, IN A PARKING LOT, DRIVING ON SUBURBAN STREETS, ON THE HIGHWAY, WHENEVER. THERE'S NO SPECIFIC MOVEMENT THAT TRIGGERS THIS AND NO PAST OR CURRENT RECALLS REGARDING THIS ISSUE, THOUGH THIS HAS BEEN A COMMON COMPLAINT APPARENTLY FOR THE MALIBU VEHICLES, ACCORDING TO ONE OF THE DEALERSHIPS I TOOK MY VEHICLE TO.

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