NHTSA Complaint #11153606 — 2008 CHEVROLET EXPRESS 1500

WE'VE COMPLAINED NUMEROUS TIMES ABOUT THE BRAKES. AFTER HAVING A COMPLETE BRAKE REHAB ON JULY 7TH, 2017, I EXPERIENCED A COMPLETE BRAKE FAILURE ON FEB. 2ND, 2018 LOSING ALL BRAKES INSTANTLY AS I APPROACHED A 6 LANE INTERSECTION. I CONTACTED THE OWNER OF THE DEALERSHIP BOTH BY PHONE AND EMAIL AND DID NOT RECEIVE ANY RESPONSE. I WAS TOLD THAT A HOSE OR TUBING WAS RUBBING AGAINST THE BRAKE LINES CAUSING AN ABRUPT LOSS OF FLUID? WHY THIS WAS NOT NOTICED DURING THE EARLIER BRAKE WORK SEEMS QUESTIONABLE. MOREOVER, I AM OUT HUNDREDS OF DOLLARS FOLLOWING THE EARLIER BRAKE WORK THAT TOTALED ABOUT ONE THOUSAND DOLLARS JUST 7 MONTHS PREVIOUS. TO THIS DAY THE BRAKES FEEL "MUSHY" AND I HAVE NO CONFIDENCE IN THE WORK DONE TO SOLVE THE PROBLEM.