NHTSA Complaint #11153221 — 2012 TOYOTA CAMRY

ON 11/21/18 I RECEIVED MY CAR FROM JIM COLEMAN'S SERVICE DEPT. MY TIRE ICON WAS DISPLAYED ON THE DASH. MY TIRE PRESSURE APP. INDICATED ONE OF MY NEW TIRES WAS SEVERELY OVER INFLATED AT 45 PSI. THE SIDE WALL OF THE 94 V RATED TIRE SAID " MAX LOAD PRESSURE 44 PSI NEVER INFLATE BEYOND 40 PSI." HAD I NOT HAD PRESSURE SENSORS IN MY RIMS, I WOULD HAVE TRUSTED MY CAR WAS ROAD WORTHY AND SAFE. THEY JEOPARDIZED MY SAFETY AND THAT OF OTHERS BY ALLOWING MY CAR TO LEAVE IN SUCH A CONDITION. I COULD HAVE HAD A BLOW-OUT AT HIGHWAY SPEEDS, THAT COULD HAVE CAUSED AN ACCIDENT. I AM NOTIFYING YOU OF THIS EGREGIOUS ERROR TO PRECLUDE ITS HAPPENING TO FUTURE CLIENTS. THE PROPER INFLATION WOULD HAVE BEEN 35 PSI. PLEASE LET ME KNOW WHAT YOU INTEND TO DO TO IMPROVE THE SAFETY AWARENESS AND PRACTICES OF THIS DEALERSHIP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ## VIN PASSED ## TOYOTA CAMRY 2012 ##