NHTSA Complaint #11153130 — 2014 CADILLAC SRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11153130
Vehicle 2014 CADILLAC SRX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 83,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

DANGER OF DRIVING WITH DIM HEADLIGHTS. I HAVE TO USE THE BRIGHT LIGHTS IN ORDER SEE AT NIGHT. I REPLACED THE HEADLIGHTS IT DID NOT WORK. I STILL CAN'T SEE AT NIGHT WITH THE DIM LIGHTS. VERY DANGEROUS AND VERY SCARY. I TOOK IT IN TO THE CERTIFIED GM/CADILLAC SERVICE DEPARTMENT. THEY SAID THEY COULD REPLACE IT OR $1700 AND NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. MY CAR IS ONLY FOUR YEARS OLD. THIS SHOULDN'T BE HAPPENING. I AM AFRAID TO DRIVE MY CAR AT NIGHT. VERY DANGEROUS. I FEEL THIS IS A DEFAULT THAT THEY SHOULD REPLACE AT NO COST TO THE CONSUMER. VERY DISAPPOINTED IN THE RESULTS.

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