NHTSA Complaint #11153091 — 2015 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11153091
Vehicle 2015 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 35,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

MY VEHICLE HAS BEEN STALLING AS OF THE LAST WEEK. LESS THAN 36,000 MILES. IT HAPPENS AT A COMPLETE STOP OR DRIVING DOWN THE ROAD. I WAS ENTERING THE FLOW OF TRAFFIC MAKING A LEFT HAND TURN FROM A COMPLETE STOP AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO PULL OVER AND RESTART MY CAR. I BROUGHT IT TO MY LOCAL DEALER WHERE THIS WAS PURCHASED AS THEY HAD PREVIOUSLY TOLD ME THERE WAS A RECALL FOR THE SAME ISSUE AND NEEDED A SOFTWARE UPDATE. BUT WHEN THEY RAN MY VIN THEY TOLD ME THEY MADE A MISTAKE. THIS IS A REAL SAFETY ISSUE!!! MY DEALER MADE THE ISSUE EVEN WORSE, FINALLY THEY SUPPOSEDLY MADE SOME UPDATES AND SENT ME ON MY WAY. THINKING THE ISSUE WAS ALL SET. WRONG THE FOLLOWING DAY I HAD THE SAME ISSUE AND CONTINUE TO HAVE THIS ISSUE. HOW DO I GET MY VEHICLE INCLUDED IN THE RECALL???

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