NHTSA Complaint #11152896 — 2012 FORD F-150

AUGUST 2018- WHILE DRIVING THE VEHICLE THE POWER STEERING ASSIST LIGHT ALERT APPEARED AND WAS UNABLE TO STEER THE VEHICLE. I PULLED OVER AND STOPPED, SHUT VEHICLE OFF AND TURNED IT BACK ON AND WAS ABLE TO STEER. DURING THE NEXT FEW WEEKS, THIS OCCURRED AGAIN AT VARIOUS SPEEDS. AT TIMES, THE POWER STEERING WOULD WORK AND THE LIGHT WOULD DISAPPEAR. HOWEVER, I DID NOT HAVE POWER STEERING WHEN I TOOK THE VEHICLE IN FOR REPAIR. I TOOK THE TRUCK TO THE FORD DEALERSHIP - DIAGNOSIS CODE U2011 AND U3000. DEALERSHIP REPAIRED MOTOR INSIDE STEERING GEAR. TOTAL COST FOR PARTS AND LABOR WAS $2333.29. OCTOBER 2018 - WHILE DRIVING THE VEHICLE ON THE HIGHWAY GOING 65 MPH AND EXITING I LOST POWER STEERING - ASSIST ALERT LIGHT APPEARED. WAS ABLE TO HARD BREAK AT STOP SIGN, TURN OFF VEHICLE AND TURN BACK ON - POWER STEERING WAS WORKING AGAIN, NOVEMBER 2018 - THE POWER STEERING ALERT LIGHT APPEARED ON 3 DIFFERENT TIMES. ALL GOING DIFFERENT RATES OF SPEED. THE MOST DANGEROUS WAS HIGHWAY SPEEDS, EXITING HIGHWAY TO TURN RIGHT AT A STOP LIGHT AND LOST ALL POWER STEERING. I WAS ABLE TO CONTROL VEHICLE AND PULL INTO A PARKING LOT. CONTACTED DEALERSHIP - THEY HAD THE TRUCK FOR 10 DAYS; COULD NOT DUPLICATE ISSUE. ADVISED TO REPLACE TIRE. PURCHASED 4 NEW TIRES COST OVER $1000. TODAY, 11/20/2018 LESS THAN 24 HOURS LATER WHILE DRIVING THE VEHICLE THE POWER STEERING LIGHT APPEARED AGAIN.