NHTSA Complaint #11152881 — 2011 FORD FUSION

THIS VEHICLE HAS HAD MULTIPLE HEATER/AC FAN MOTOR INOPERATIVE PROBLEMS. WITHOUT THE BLOWER FAN WORKING THERE IS NO DEFROST OR ABILITY TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED OR NO VISIBILITY. THE FIRST REPAIR WAS AUG 18TH, 2016. MILEAGE WAS 36110. A HEATER CONTROL ASSEMBLY WAS REPLACED AT A COST OF $426.05. THE SECOND REPAIR WAS AUG 29TH, 2016. THE MILEAGE WAS 36251. THE BLOWER RESISTOR WIRING TO THE FAN ASSEMBLY WAS REPLACED FOR $371.27. THE THIRD REPAIR WAS JUL 12TH, 2018. MILEAGE WAS 46594. THE BLOWER MOTOR WAS REPLACED ALONG WITH THE SAME WIRING DONE AT THE SECOND REPAIR FOR $618.98. FORD WOULD NOT HELP WITH THE COST OF ANY REPAIRS. AFTER READING FORD FUSION FORUMS ON THE INTERNET, THIS PROBLEM APPEARS TO BE COMMON. THIS IS A SAFETY ISSUE AS THE WINDSHIELD CAN FOG UP QUICKLY IN WINTER OR SUMMER, AND ICING CAN BUILD UP IN WINTER CAUSING LOSS OF VISIBILITY. IT IS DANGEROUS TO TRY TO CLEAR THE WINDSHIELD WHILE THE CAR IS IN MOTION. I THINK THIS PROBLEM SHOULD BE CONSIDERED FOR A RECALL. I HAVE THE INVOICES TO SEND IF NEEDED BUT NO ACCESS TO A SCANNER AT THIS TIME.