NHTSA Complaint #11152779 — 2012 CHRYSLER 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT THE HEAT AND DEFROSTER WERE NOT WORKING SPECIFICALLY ON THE PASSENGER SIDE, WHICH AFFECTED THE CONTACT'S VISIBILITY WHILE DRIVING. THE CONTACT ALSO NOTICED A FUEL ODOR COMING FROM THE HEATING UNIT WHEN IT WAS ACTIVATED. THE CONTACT CALLED THE DEALER (BARBERA AUTOLAND, 7810 E ROOSEVELT BLVD, PHILADELPHIA, PA 19152, (215) 333-3700) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER AGREED WITH THE DEALER AND STATED THAT THERE WAS AN ASSISTANCE PROGRAM TO HELP PAY FOR THE REPAIRS, IF THE CONTACT WAS ELIGIBLE. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 60,000.