NHTSA Complaint #11152434 — 2008 FORD ESCAPE

TOOK MY CAR IN FOR A BASIC OIL CHANGE THE DEALER INFORMED ME THAT THERE WAS A RECALL ON MY VEHICLE CONCERNING THE STEERING. THEY PROCEEDED TO CORRECT WHATEVER RECALL NEEDED. UPON RETRIEVING THE VEHICLE BACK I HAD A HARD TIME TURNING MY KEY TO START THE CAR. I INFORMED THE DEALERSHIP AND THEY INFORMED ME THAT "I MUST PRESS VERY HARD JAM IT IN THERE TO START IT" NOW A YEAR LATER THE CAR WOULD NOT TURN OVER HAD TO HAVE IT TOWED TO THE DEALERSHIP AND WAS INFORMED THAT THE IGNITION SWITCH WAS BAD AND WAS GOING TO COST ME $700 TO REPAIR. I HAVE RESEARCHED AND FOUND MANY 2008 FORD ESCAPES WITH THE SAME PROBLEM MY UNDERSTANDING WAS THAT THIS WAS A RECALL. NOW I AM STUCK WITHOUT MY VEHICLE UNLESS I PAY THE MONEY FOR THE VEHICLE THAT APPARENTLY HAS BEEN AN ISSUE.