NHTSA Complaint #11152234 — 2009 VOLKSWAGEN PASSAT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11152234
Vehicle 2009 VOLKSWAGEN PASSAT
Component STEERING
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

MY CAR HAS LESS THAN 35000 MILES. THE STEERING WHEEL COLUMN LOCK IS DEFECTIVE HAS BEEN APPEARING ON MY INSTRUMENT PANEL. THIS DEFECTIVE PART WILL NOT ALLOW THE CAR TO START AT TIME. FURTHER INVESTIGATION REVEALED THAT IT COULD CAUSE THE CAR TO STALL WHILE IT IS BEING DRIVEN. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A FREQUENT PROBLEM WITH THIS MAKE AND MODEL OF THE CAR. IT IS A SAFETY ISSUE WHICH IS NOT CAUSED BY NORMAL WEAR AND TEAR. VOLKSWAGEN REFUSES TO REPAIR THE VEHICLE AT NO CHARGE FOR A KNOWN SAFETY ISSUE. I WANT VOLKSWAGEN HELD RESPONSIBLE. IF THE VEHICLE STALLS WHILE IN MOTION, I WILL FILE A LAWSUIT. I WANT TO GIVE YOUR COMPANY THE OPPORTUNITY TO RESOLVE IT FIRST.

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