NHTSA Complaint #11229509 — 2009 VOLKSWAGEN PASSAT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11229509
Vehicle	2009 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	May 31, 2019
Date Filed	July 5, 2019
Mileage	120,175 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY STEERING WILL LOCK UP AND FAIL, BUT THEN AFTER I RESTART THE CAR A COUPLE TIMES IT WORKS AGAIN. THEN IT FAILS WITHOUT WARNING. I GET THE AUDITORY ALERT AS WELL AS A SOLID RED STEERING WHEEL ON THE DASH. THERE IS A RECALL ON 130 OF THIS EXACT CAR, BUT WHEN I DO A VIN SEARCH IT IS NOT INCLUDED. THE CURRENT RECALL NUMBER IS 08V577000, AND I WANT TO KNOW ABOUT GETTING MY VIN INCLUDED SINCE ITS THE SAME FAILURE. IT HAS ALREADY BEEN TO THE SHOP 3 TIMES TO BE CORRECTED, BUT ONLY IN THE STEERING WHEEL, NOT IN THE STEERING BOX AS INDICATED ON THE RECALL. MY WIFE WAS DRIVING IT WHEN IT FAILED, BUT WAS IN HER PATIENTS NEIGHBORHOOD WHEN IT LOST POWER STEERING (LIKELY WITHIN THE 5 MPH SPEED FOR IT TO FAIL).

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Other STEERING Complaints

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#11217568 — June 3, 2019 — WHEN PARKED OR WHILE DRIVING THE STEERING COLUMN LOCKS UP CAUSING THE CAR TO LOSE THE ABILITY TO STEER OR WILL AUTOMA...

#11181648 — February 21, 2019 — SINCE I BOUGHT MY CAR WITH 75000 MI ON IT 3 YEARS AGO, WHEN I PUT THE KEY IN THE IGNITION AND START IT THE CAR SHUTS ...

#11165995 — January 9, 2019 — THE STEERING WHEEL LOCK WAS DEFECTIVE ON MY 2009 VOLKSWAGEN PASSAT. THE VEHICLE HAD LESS THAN 35000 MILES ON IT. THIS...

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