NHTSA Complaint #11152149 — 2013 FORD TAURUS

WHILE DRIVING MY CAR, 1 WEEKS AGO, POWER STEERING TOTALLY FAILED. WAS GOING ABOUT 35 MILES AN HOUR. THE POWER STEERING ASSIST FAULT WARNING CAME ON MY DISPLAY. HAD TO MAN HANDLE THE CAR TO THE SIDE OF THE ROAD WHERE I SHUT THE CAR DOWN. I PROCEEDED TO RESTART ENGINE AT WHICH TIME THE WARNING RESET ITSELF AND POWER STEERING CAME BACK. GOT MY CAR HOME WITH NO FURTHER PROBLEMS. JUST YESTERDAY AFTER STARTING MY CAR SAME WARNING CAME ON WITH TOTAL FAILURE OF STEERING SYSTEM. LUCKILY I WASN'T MOVING. I INVESTIGATED THIS PROBLEM ONLINE AND FOUND THERE WAS A RECALL FOR THIS SAME PROBLEM. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. ALSO NOTED THIS IS A COMMON PROBLEM AS STATED BY MANY IN THE RECALL FORUMS I VIEWED ONLINE. THE RECALL FOR THE DEFECT WAS ISSUED 06/02/2015 (RECALL # 15V340000). I WOULD ALSO NOTE THAT THE POWER STEERING FAULT DID NOT RESET ITSELF THIS TIME AND THE POWER STEERING ITSELF IS TOTALLY DISABLED.