NHTSA Complaint #11151964 — 2005 FORD FOCUS

TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE MASTER KEY FAILED TO FUNCTION PROPERLY WHEN ATTEMPTING TO LOCK AND UNLOCK THE VEHICLE. AS A RESULT, THE CONTACT CONSTANTLY HAD TO USE THE KEY FOB. ALSO, DURING INCLEMENT WEATHER BELOW 30 DEGREES, THE VEHICLE WAS EXTREMELY HESITANT. THE CONTACT HAD TO WAIT FOR A MOMENT TO ENSURE THAT THE VEHICLE WOULD START AND NOT SHUT OFF. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AREA. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES WAS UNKNOWN. SCHICKER FORD (3300 S KINGS HIGHWAY, ST. LOUIS, MISSOURI 63139, (314) 664-4100) WAS CONTACTED, BUT DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.