NHTSA Complaint #11151933 — 2010 NISSAN MAXIMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11151933
Vehicle	2010 NISSAN MAXIMA
Component	SUSPENSION
Date of Incident	October 1, 2018
Date Filed	November 16, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2010 NISSAN MAXIMA. WHILE DRIVING OVER A BUMP IN THE ROAD, A POPPING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT STRUTS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (DOWNTOWN NASHVILLE NISSAN, 25 VANTAGE WAY, NASHVILLE TN) WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V358000 (SUSPENSION). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

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