NHTSA Complaint #11151921 — 2017 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11151921
Vehicle 2017 CHRYSLER PACIFICA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 17,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

LOSS OF POWER WHILE DRIVING AT A HIGH SPEED, 60-70 MPH. THIS PROBLEM WAS SAID TO BE ADDRESSED IN A JANUARY 2018. ON NOVEMBER 9,2018 WHILE ON I75 NORTH BOUND LANE IN TOLEDO, OHIO, BY EXIT 200, IN THE LEFT HAND LANE AT ABOUT 1:00 PM, THE PACIFICA LOST ALL .POWER. WHEN I WENT TO SHUT THE ENGINE OFF A WARNING CAME ON SAYING "CAR MUST BE IN PARK TO STOP. I THEN PUT THE SHIFT NOB TO DRIVE, THE CAR THEN TRIED TO BACKUP. I THEN PUT THE INDICATOR BACK TO PARK AND THIS TIME THE ENGINE SHUT OFF. I THEN RESTARTED THE CAR. EVERYTHING SEEMED NORMAL. WITH ROAD RANGERS ASSISTANCE, I THEN WENT TO THE NEAREST CHRYSLER DEALER. THEY THEN CHECKED EVERYTHING OUT WITH THEIR COMPUTER. IT SHOWED PREVIOUS GLITCHES, BUT EVERYTHING WAS WORKING AS NORMAL. I THEN PROCEEDED ON MY JOURNEY. I CALLED CHRYSLER CAR AND DOCUMENTED THE PROBLEM.

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