NHTSA Complaint #11151809 — 2012 SUBARU OUTBACK
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11151809 |
| Vehicle | 2012 SUBARU OUTBACK |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 124,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
THE VEHICLE BEGAN STALLING FOLLOWING A HARD STOP AND NOW HAS ACCELERATED TO THE POINT OF STALLING OUT EVEN WITH A SOFT BRAKING. VERY DANGEROUS AS THE VEHICLE SHUTS OFF WHEN TRAVELING IN TRAFFIC. HAVE BEEN NOTIFIED BY MY REPAIR SHOP THAT THE TORQUE CONVERTER NEEDS REPLACED. THERE ARE 124K ON VEHICLE NOW. SUBARU APPARENTLY COVERED THIS REPAIR UP TO 100K MILES OR BY JUNE 2018 WITH UNLIMITED MILES. WHY WON'T SUBARU COVER THIS NOW? I AM RESPONSIBLE NOW FOR A LARGE REPAIR THAT IS A KNOWN SAFETY CONCERN BY SUBARU THAT THEY WILL NOT TAKE CARE OF AS THERE IS 24K OVER THEIR WARRANTY REPLACEMENT MILEAGE. I AM DISAPPOINTED.
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