NHTSA Complaint #11151317 — 2016 SUBARU CROSSTREK

WHEN DRIVING TO WORK THIS MORNING ON THE HIGHWAY, TRAVELING ABOUT 50 MPH (APPROX 10 MILE DRIVE, MOSTLY HIGHWAY) I HEARD AND FELT A LOUD CRACK ON MY ROOF, AS IF SOMETHING HEAVY HAD HIT THE ROOF AT A HIGH RATE OF SPEED. I IMMEDIATELY LOOKED BEHIND ME TO SEE IF THE CARS NEARBY HAD BEEN AFFECTED, BUT DIDN'T SEE ANYTHING UNUSUAL. WHEN I ARRIVED AT WORK APPROX 3 MINUTES LATER I DISCOVERED MY SUNROOF WINDOW WAS SHATTERED, WITH PIECES OF GLASS SCATTERED ACROSS THE ROOF OF MY CAR AND A SIGNIFICANT AMOUNT OF SHARDS COLLECTED ON THE SUNROOF FABRIC COVER. I ASSUMED IT WAS A ROCK THROWN FROM ABOVE BUT COULD NOT SEE WHERE IT HAD LANDED OR BOUNCED ANYWHERE ELSE ON THE ROOF OF MY CAR, ESPECIALLY AS THERE WAS ONLY THE ONE LOUD BANG AND NO OTHER REACTION FROM CARS IN TRAFFIC. THE POLICE HAD NO RECORD OF ANY COMPLAINTS ABOUT ROCKS BEING THROWN FROM THE HILL ABOVE. UPON FURTHER INVESTIGATION I DISCOVERED SEVERAL CONSUMER COMPLAINTS ABOUT SUBARU SUN AND MOONROOFS EXPLODING FROM THE INSIDE DUE TO FLUCTUATIONS IN TEMPERATURE, AS WELL AS SEVERAL OTHER CAR MANUFACTURERS INVOLVED IN CLASS ACTION LAWSUITS FOR THIS SAME ISSUE. IT WAS APPROX. 30 DEGREES THIS MORNING AND I HAD THE DEFROST/FOOT HEAT SELECTION ON, SET TO LOW. WHEN I RETURNED TO MY CAR TO INVESTIGATE I NOTICED THAT THE GLASS IS BOWED OUT ON THE RIGHT HAND SIDE, CONSISTENT WITH AN INTERNAL EXPLOSION. THE GLASS IS EXTREMELY FRAGILE AND CRUMBLES UPON TOUCH.