NHTSA Complaint #11150723 — 2007 TOYOTA RAV4

MY VEHICLE WAS ONE OF APPROXIMATELY 750,000 VEHICLES INVOLVED IN TOYOTA'S 2013 CSJ SAFETY RECALL. HOWEVER, IT WAS EXCLUDED FROM THE AUGUST 2016 GOV SAFETY RECALL, AS WERE ABOUT 420,000 OTHER VEHICLES. ACCORDING TO TOYOTATALK.COM, SINCE SO MANY OF THESE RAV4S WERE EXCLUDED FROM THE G0V SAFETY RECALL WHICH CALLS FOR MANDATORY REPLACEMENT OF THE REAR SUSPENSION ARM MOUNTING HARDWARE, THIS MEANS THERE ARE HUNDREDS OF THOUSANDS OF AFFECTED RAV4 VEHICLES ON AMERICAN HIGHWAYS WITH EITHER: 1. POTENTIALLY RUSTING AND/OR CORRODING MOUNTING HARDWARE FOR THE REAR SUSPENSION ARM THAT HAS NOT BEEN REPLACED 2. THE INABILITY TO HAVE A REAR WHEEL ALIGNMENT WHICH COULD LEAD TO DANGEROUS TIRE WEAR THE TITLE OF THE ARTICLE ON TOYOTATALK.COM IS "THE DEFECTIVE TOYOTA RAV4 TUBE-STYLE REAR SUSPENSION ARM." IT WAS POSTED ON APRIL 28, 2018. HERE IS THE LINK: HTTPS://TOYOTATALK.COM/DEFECTIVE-RAV4-SUSPENSIONS/ ON NOVEMBER 5, 2018, THE OWNER OF DINSMORE TIRE IN MORGANTOWN, WEST VIRGINIA, INFORMED ME THAT ONE OF THE TIRES ON THE REAR HAD UNEVEN REAR. HE CITED A MECHANICAL DEFECT WITH THE VEHICLE AS THE REASON WHY. HE STATED THAT IF IT BECOMES NECESSARY TO SUBMIT A WARRANTY CLAIM ON MY VEHICLE'S TIRES PURCHASED THERE, THAT THE TIRE WITH UNEVEN WEAR WOULD BE EXCLUDED. A PHOTO OF THAT TIRE ACCOMPANIES THIS COMPLAINT. IN THE INTEREST OF SAFETY, ON NOVEMBER 9, 2018, AFTERMARKET REAR SUSPENSION ARMS WERE INSTALLED ON MY VEHICLE. THE INSTALLATION WAS PAID BY ME OUT OF POCKET. A REDACTED COPY OF THE RECEIPT ACCOMPANIES THIS COMPLAINT. SINCE RECALLS ARE VIN SPECIFIC, TOYOTA HAS NOTHING OF SUBSTANCE TO SAY ABOUT THESE CONCERNS. BE THAT AS IT MAY, A COMPLAINT WAS FILED WITH TOYOTA ON NOVEMBER 5, 2018. I AM VERY DISAPPOINTED WITH TOYOTA AND ITS LACK OF ACTION. IT IS MY DEEPEST HOPE THAT SOMETHING CAN BE DONE TO RESOLVE THIS PROBLEM.