NHTSA Complaint #11150671 — 2018 FORD FOCUS STEERING

Complaint Details

ODI Number	11150671
Vehicle	2018 FORD FOCUS
Component	STEERING
Date of Incident	October 11, 2018
Date Filed	November 10, 2018
Mileage	55,248 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE STEERING STARTED MAKING A GRINDING NOISE AND THE VEHICLE BECAME HARD TO STEER. AFTER PARKING THE CAR AND COMING BACK TO IT AFTER A MEETING IT WAS NOT POSSIBLE TO STEER THE CAR AND IT WAS TOWED TO A DEALERSHIP FOR REPAIR. THE CAR ONLY HAD 55248 MILES ON IT. DIAGNOSED AS THE STEERING GEAR ASSEMBLY.THE STEERING SHOULD NOT FAIL MAKING THE CAR UNSAFE TO DRIVE, ESPECIALLY WITH LOW MILEAGE. THIS IS NOT THE FIRST QUALITY ISSUE WITH THIS CAR TO AFFECT ITS DRIVABILITY.

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