NHTSA Complaint #11150411 — 2012 NISSAN ROGUE

IN 2016 I PURCHASED A 2012 NISSAN ROGUE FROM A DEALERSHIP WITH 80,000 MILES. AFTER THREE YEARS (107,000 MILES)THE TRANSMISSION BLEW OUT. MY WIFE WAS DRIVING ON TO THE RAMP OF I85 IN GA, VEHICLE IN MOTION, WHEN THE TRANSMISSION FAILED. I CONTACTED NISSAN TO RESOLVE THIS ISSUE AS THEY TOLD ME THAT UNLESS IT SHOWED NEGLECT ON MY BEHALF, THEY WOULD THEY BE WILLING TO HELP. THEY EXPLAINED TO ME TO BRING THE ROGUE TO HE NEAREST DEALERSHIP TO DO A DIAGNOSTICS TEST. WHEN I WENT TO TURN ON THE CAR TO TAKE TO DEALERSHIP, THE CAR WOULD NOT DRIVE. THE CAR WAS ONLY ABLE TO DRIVE IN REVERSE. I HAD TO CALL A TOW TRUCK TO TOW IT TO THE DEALERSHIP. AFTER ABOUT A WEEK OF THE VEHICLE SITTING IN THE NISSAN DEALERSHIP, NISSAN CONSUMER AFFAIRS CONTACTED ME BACK AS THEY MADE A DECISION TO DENY HELPING ME. THIS IS COMPLETELY UNACCEPTABLE AS THE CAR IS ONLY 6 YEARS OLD. I HAVE RESEARCHED THE HISTORY OF NISSAN ROGUE AND IT SEEMS THAT THEY HAVE HAD ISSUES WITH THIS IN THE PAST. THEY INFORMED ME THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THE TOTAL EXPENSE WOULD BE MY DUTY. THIS CAR IS NOT SAFE TO DRIVE. I WAS INFORMED BY NISSAN CONSUMER AFFAIRS TO FILE A COMPLAINT AS TO EXPLAIN WHAT HAPPENED. I KNOW THAT THIS HAS BEEN A PROBLEM WITH NISSAN IN THE PAST YEARS. NISSAN SHOULD BE RESPONSIBLE FOR MAKING THIS CAR IS TO DRIVE AND BUILT TO LAST. NISSAN SHOULD STAND BEHIND THEIR PRODUCT.