NHTSA Complaint #11150326 — 2012 FORD F-150

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION DOWNSHIFTED INTO FIRST GEAR WITHOUT WARNING. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF THE RIGHT LANE INTO A GRASSY AREA. THE CONTACT STATED THAT ALL FOUR TIRES SEIZED AND THE VEHICLE WAS IMMEDIATELY PLACED INTO NEUTRAL. THE CONTACT WAS ABLE TO STOP THE VEHICLE. DURING THE FAILURE, THE SPEEDOMETER AND INSTRUMENT PANEL BECAME INOPERATIVE. THE SPEEDOMETER GAUGE INCREASED AND DECREASED AND THE INSTRUMENT PANEL LOST POWER COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED AND UPSHIFTED RANDOMLY. GRIECO FORD OF DELRAY BEACH (3000 SOUTH FEDERAL HIGHWAY, DELRAY BEACH, FLORIDA 33483, (561) 278-278-0303) AND AUTONATION FORD MARGATE (5401 WEST COPANS ROAD, MARGATE, FLORIDA 33063, (954) 644-4976) WERE MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. IN ADDITION, THE DEALERS REQUESTED A DIAGNOSTIC ASSESSMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE CONTACT ATTACHED A DIAGNOSTIC CODE READER TO THE VEHICLE AND REFERENCED DIAGNOSTIC TROUBLE CODE: OSS SENSOR (P0720). THE FAILURE MILEAGE WAS 119,218.