NHTSA Complaint #11150067 — 2009 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11150067
Vehicle	2009 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	October 31, 2018
Date Filed	November 8, 2018
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BERGER CHEVROLET (616-949-5200, LOCATED AT 2525 28TH ST SE, GRAND RAPIDS, MI 49512) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE WARRANTY DID NOT COVER THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN EXTENDED WARRANTY AND THEY WOULD CONTACT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

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